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Aya — Terms of Use & Privacy Policy

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Aya (“App”, “Service”) is provided by Raphaël De Oliveira (“we”, “us”, “our”). These Terms of Use and Privacy Policy (collectively, the “Terms”) govern your access to and use of Aya’s mobile applications and website.

By accessing or using Aya, you agree to these Terms. If you do not agree, do not use the Service.

Part A — Terms of Use

1 - Who We Are

Aya is an AI-powered stylist and virtual try-on app that helps you organize your wardrobe, generate outfit ideas, preview looks, and share content with others.

2 - Eligibility & Account

3 - User-Generated Content (UGC) & Moderation

4 - Acceptable Use

Do not:

5 - Virtual Try-On, Camera & Media

The App may access photos or videos that you voluntarily select in order to provide AI-powered features such as virtual try-on, image generation, image editing, face animation, lip synchronization, scene transformation, and video generation.

Media selected for an AI feature is securely transmitted to our cloud infrastructure and, where required to perform the requested feature, to the AI service providers identified in this Privacy Policy. Source media is processed only to provide the feature requested by you. Generated content may be stored in your private Aya account so that you can access, download, or delete it.

6 - Location, Notifications & Voice Features

Location: may be used to tailor suggestions (e.g., weather-aware outfits).

Notifications: may alert you about account activity, rewards, offers, or updates. You can change preferences in system settings.

Voice features: may help with dictation or commands. You can disable microphone access in system settings.

7 - AI Suggestions & Disclaimers

AI outputs are probabilistic and may be inaccurate or unsuitable. Use your own judgment. We are not responsible for decisions you make based on suggestions. The App does not replace professional advice.

8 - Intellectual Property

9 - Subscriptions, Pricing & Free Trials

We offer free and paid plans (for example, Basic and Premium). Details, benefits and limits are shown in-app.

Auto-Renewals.

Paid subscriptions renew automatically at the end of each period until canceled. You can cancel at any time in your platform account settings (Apple App Store / Google Play). Cancellation takes effect at the end of the current period.

Trials & Intro Offers.

If you start with a trial or introductory price, you will be charged the standard price when the offer ends unless you cancel before renewal. Eligibility for offers may vary by region and platform.

Price & Plan Changes.

We may modify plan names, features, and prices. We will provide notice in-app or via your platform before changes take effect. New prices apply only on your next billing cycle (renewal) or when you switch plans, unless a different effective date is explicitly stated. Existing subscribers keep their current price and features until the end of the already-paid period.

Taxes.

Prices may exclude taxes and fees. Applicable taxes are added as required by law.

Billing Channel.

Payments, renewals, refunds, and cancellations are handled by the platform provider (Apple / Google). Please review your store’s terms. We do not issue refunds directly except where required by law.

Manage & Restore Purchases.

You can manage or restore purchases using the platform features provided in-app.

10 - Virtual Coins/Credits & One-Time Purchases

We may offer virtual coins/credits or one-time packs usable for specific features (e.g., additional generations, downloads, or slots). Coins/credits have no cash value, are non-transferable, and are subject to expiration or change. All purchases are final to the fullest extent permitted by law and the platform’s policies.

11 - Third-Party Services

Aya integrates third-party services (e.g., Apple/Google billing, analytics, authentication, cloud services, notifications). Your use of those services may be subject to their own terms and privacy policies.

12 - Termination

We may suspend or terminate access for any breach of these Terms, unlawful conduct, or risk to other users. You may stop using the Service at any time and can request deletion of your account data as described in the Privacy Policy.

13 - Warranty Disclaimer & Limitation of Liability

The Service is provided “as is” without warranties of any kind. To the maximum extent permitted by law, we are not liable for indirect, incidental, punitive, or consequential damages, or for loss of data, opportunities, or profits. Our aggregate liability arising out of or relating to the Service will not exceed the amounts you have paid to us in the 12 months before the event giving rise to the claim.

14 - Changes to These Terms

We may update these Terms from time to time. We will post the updated version and, where required, notify you before changes take effect. Continued use after the effective date constitutes acceptance.

15 - Contact

Questions about these Terms? Contact us at contact@ayavogue.com.

Part B — Privacy Policy

1 - Scope & Controller

This Privacy Policy explains how we collect, use, and share information when you use Aya’s mobile app and website. The data controller is Raphaël De Oliveira (contact: contact@ayavogue.com).

2 - Information We Collect

We aim to collect only what’s necessary to operate and improve the Service.

3 - Face Data and AI Media Processing

Face Data We Process

Some Aya features process photos or videos containing a human face. This may include the visible facial image, facial position, expression, orientation, and other visual characteristics necessary to produce the image or video transformation requested by the user.

Aya does not use face data to identify or authenticate individuals. We do not perform facial recognition, determine a person's identity, create biometric identifiers or faceprints, compare faces against databases, or use face data for surveillance, advertising, tracking, profiling, or eligibility decisions.

How Face Data Is Collected

Face data is collected only when the user voluntarily selects, captures, or uploads a photo or video and chooses to use an AI-powered feature. Aya does not continuously scan the user's photo library, camera, or device. Access is limited to the media selected by the user or captured after the user grants the relevant system permission.

Purposes of Face Data Processing

Face data may be processed only for the following purposes:

We do not sell face data. We do not use face data for advertising, cross-app tracking, facial recognition, biometric identification, or the creation of user profiles. We do not use user face data to independently train Aya models.

Disclosure to AI Service Providers

To perform the AI feature requested by the user, selected photos, videos, prompts, and related generation parameters may be securely transmitted to Google Cloud, including Google Cloud Vertex AI and its image or video generation services. Google acts as a service provider and data processor on our behalf for these operations.

Depending on the feature selected, the information transmitted may include:

This information is disclosed only for the purpose of completing the generation or transformation requested by the user. Our service providers are contractually required to process this information only on our instructions, apply appropriate security safeguards, and provide the same or an equivalent level of protection as described in this Privacy Policy.

Face Data Storage and Retention

Source photos and videos submitted for AI processing are retained only for the limited time technically necessary to upload the media, perform the requested generation, return the result, address temporary processing failures, and protect the security of the Service. Source media is not retained as a biometric profile or face template.

Temporary source media is deleted from Aya-controlled processing storage after the generation process is completed and, in all cases, within 24 hours, unless a longer period is required to complete a user-requested retry, investigate abuse or security incidents, comply with law, or resolve a support request initiated by the user.

AI providers may temporarily process or retain request data according to the enterprise service terms applicable to our account. We require any provider receiving face data to provide the same or equivalent protection described in this Privacy Policy and not to use the data for unrelated purposes.

Generated images and videos that the user chooses to save may be stored in the user's private Aya account until the user deletes the content, deletes the account, or requests deletion. Generated content is accessible only to the authenticated user, except when the user deliberately publishes or shares it through a community or sharing feature.

Deletion of Face Data

Users can delete saved generated images and videos using the deletion controls available in the App. Deleting content removes it from the user's account and schedules the associated stored file and metadata for deletion from our active systems.

Users may also delete their Aya account from the App or request deletion by contacting contact@ayavogue.com. Account deletion includes deletion or irreversible de-identification of stored source media, face data, generated private media, and associated account metadata, except information that we are legally required to retain.

Withdrawal of Consent

AI media and face-data processing is based on the user's explicit permission. A user may withdraw permission at any time by:

Withdrawing consent does not affect processing already completed before consent was withdrawn. After withdrawal, Aya will not process new face data unless the user provides permission again by knowingly initiating another AI feature.

4 - How We Use Information

5 - Legal Bases (EEA/UK)

We rely on: (i) contract (to provide the Service); (ii) legitimate interests (e.g., safety, fraud prevention, analytics); (iii) consent (e.g., push notifications, location, marketing); and (iv) legal obligation.

6 - Sharing of Information

We share information only as needed to operate the Service or as required by law:

7 - International Transfers

Our vendors may process data outside your country (including outside the EEA/UK). Where required, we use appropriate safeguards (e.g., Standard Contractual Clauses).

8 - Data Retention

We retain each category of information only for as long as necessary for the purpose for which it was collected:

Following a valid deletion request, data is deleted from active systems or irreversibly de-identified. Residual encrypted backup copies may remain for a limited backup rotation period and are not restored except for disaster recovery, security, or legal purposes.

9 - Your Rights

Depending on your location, you may have rights to access, correct, delete, restrict, or object to processing of your personal data, as well as data portability and the right to withdraw consent. You also have the right to lodge a complaint with your local data protection authority (for example, CNIL in France). To exercise rights, contact contact@ayavogue.com.

10 - Children’s Privacy

Aya is not directed to children under the age of digital consent in their jurisdiction. We do not knowingly collect personal data from such children. If you believe a child has provided us data, contact us to request deletion.

11 - Security

We use technical and organizational measures appropriate to the risk (e.g., authentication, encrypted transport, access controls). No system is 100% secure; keep your device and account credentials safe.

12 - Cookies & Local Storage

The mobile app uses device storage for preferences and cached data. The website may use cookies or similar technologies for essential functionality, analytics, and localization. You can control cookies through your browser settings.

13 - Changes to This Policy

We may update this Privacy Policy periodically. Material changes will be notified in-app or on our site before they take effect.

14 - Contact

Privacy questions or requests: contact us at contact@ayavogue.com.

Appendix — Region-Specific Disclosures

Thank you for using Aya!